Terms and Conditions

By enrolling on any courses offered by Sunny Space, the applicant and/or his/her parent acknowledge and agree to our Terms and Conditions as specified below:

ENROLLMENT

  • Unless otherwise specified, applications are handled on a first-come-first-served and confirmation-by-payment basis; and courses enrollment will be accepted up to one week before the commencement of each course. However, it is advisable to register well in advance as places are limited.

  • Application to Sunny Space courses may be subject to pre-course assessment to determine student’s suitability to enrol in lessons. Sunny Space reserves the right to accept or reject any application, in considering the requirement for courses and/or the impact brought to the classes/academy.

  • Sunny Space reserves the right to discontinue a student’s enrolment at any time for poor attendance, non-payment or underpayment of tuition, or any disruptive behaviour that is opposing negative impacts to the academy’s operations or other students learning.

  • Sunny Space reserves the right to alter the course instructor, class size (with a maximum of 8 students) for any courses or lessons as deemed appropriate or necessary. And it is not required to provide prior notice for such arrangements.

  • Sunny Space reserves the right to change the tuition fee and offer promotions at any time to respond to the market.

COURSE CANCELLATION, CHANGE OF COURSE SPECIFICATION

  • Sunny Space reserves the right to cancel any course whether it has started or not; and to alter the date and/or time, venue and number of sessions to accommodate unforeseen circumstances. Sunny Space will endeavour to inform all students who have submitted contact details at enrolment should necessary changes occur, and with its best effort to minimize the inconvenience made to the students. The above changes, when necessary, do not constitute a basis for requests for refunds.

  • Sunny Space reserves the right to cancel a course within a reasonable timeframe before the course commences if the number of applicants is below the requisite minimum, in which case course fees and handling charges (if any) will be refunded in full. Sunny Space will notify the affected students as soon as possible either by phone or in writing (email) and all refunds will be issued within two weeks after all necessary documents are received.

TUITION

  • Students must settle all course fees at the time of or before course enrollment. Sunny Space reserves the right to withdraw the application without notice and preclude the student from attending class if the course fee has not been settled.

  • Tuition fees are set for a course or semester, which may vary in curriculum, progress, length and number of classes. Tutors of Sunny Space Academy will recommend the suitable course(s) for every child. Therefore, no pro-rata payment will be accepted.

  • Tuitions are non-refundable and non-transferable once the student’s placement has been confirmed.

COURSE REFUND

  • Irrespective of the commencement date of a course, no refund will be made except in the following circumstances:

    • The course is canceled by Sunny Space, in which case course fees and handling charges (if any) will be refunded to the applicant in full. All refunds will be issued within two weeks after all necessary documents are received.

    • The student cannot attend 40% or more of the course due to accidental injury or illness. In this case, the student needs to inform Sunny Space in writing as soon as the injury/illness occurs, accompanied by the relevant proof of the incident and/or medical certifications, no later than one week of the injury/illness. Applications later than that date will not be entertained. Only remaining course sessions of not more than 50% of the total course fee will be refunded. Lapsed class sessions will not be refunded.

  • Approved applicants for withdrawal and refund will need to fill in the Course Refund Form issued by Sunny Space, and return the form together with a copy of the payment receipt of the course fee to our Academy in person, by mail or by email.

  • HK$250 will be deducted from the refund amount as an administrative charge. (If the course is canceled by Sunny Space, no administrative charge is required.)

  • Refunds will be made by cash irrespective of the payment method at the time of enrollment. And payee is required to sign on and acknowledge receipt of the refund.

COURSE TRANSFER

  • Once admitted to a course, the student is not allowed to change to another course without prior approval from Sunny Space.

  • Fees and places on courses are not transferable from one enrollee to another.

  • Students who cannot attend a course for a considerable period due to unforeseen circumstances, such as alteration in academic hours, are advised to apply to transfer to another course. Such unforeseen circumstances do not constitute a basis for requests for refunds.

  • Transfers can only be made to the courses run in the same semester and at the same campus location.

  • A non-refundable administrative fee of HK$100 will be levied when applying for transfer between courses. This fee will not be refunded even if the transfer is rejected.

  • completed form should be returned to Sunny Space by any means with HK$100 as administrative charge in cash or bank-in slip.

  • Sunny Space may, at its discretion, reject any application for transfer of course subject to actual situations, such as availability of places, progress and level of transferred-to course/class).

MAKE-UP CLASS ARRANGEMENTS

  • Make-up classes are only regular courses only and are non-refundable and non-transferable. Trial classes or day-camp are not applicable. In the event of a dispute, Sunny Space reserves the right to the final decision.

  • All make-up classes need to be taken during the same semester or course in which the class is missed and cannot be carried forward to another term. Outstanding make-up classes will be forfeited after the last day of the term.

  • It is the parent’s responsibility to inform Sunny Space before the start of a class in the event of absence:

    • Sick leave: If a student is deemed physically unsuitable to attend a class, s/he has to give the notification 4 hours before the class starts and provide a doctor’s certificate for sick leave. No make-up class will be given if the notification is made in less than 4 hours from a class.

    • Leave of absence for personal reasons: If a student cannot attend the class due to personal matters, s/he has to give the notification 48 hours before the class starts, or s/he will not be entitled to any make-up class.

  • A guarantee of one make-up class will be provided per term given that the above pre-class notification requirement is met. To make up for absences more than once, students are allowed to sit in another class of their level and with the same curriculum progression if the class has not yet exceeded the maximum class size determined by Sunny Space.

  • If a student does not show up for the scheduled make-up class, the class is forfeited.

DISCIPLINE & SAFETY

  • Eating and drinking are not permitted in teaching venues. Smoking is prohibited in all indoor areas of the Academy.

  • Please switch off any beeping devices of your mobile phones turn them into silent mode during classes.

  • Audiotaping, videotaping and photography is not permitted during classes, except with the prior permission of Sunny Space.

  • Sunny Space reserves the right to exclude from class any student whose behaviour disturbs the rest of the class, or who does not comply with Academy regulations. If s/he has caused damage to the Academy’s property, a fine will be levied based on the market value of the damaged item.

  • Parents and guardians are solely responsible for the safety of the students before and after class. They are responsible to arrange appropriate transportation or pick-up for students to and from the campus. Sunny Space will not be responsible or liable, directly or indirectly, for any injury or loss of property/damage of personal property on the campus.

  • By accepting the terms & conditions of Sunny Space Academy, we are given consent which in case of serious accidents when immediate medical care is required, children will be sent to the nearest hospital. The parent or guardian will be notified at once.

BAD WEATHER / PUBLIC HEALTH WARNING ARRANGEMENT

  • When classes have not yet started:

    If Tropical Cyclone Signal No. 8 or above or a Black Rainstorm Warning is in force two hours before the scheduled start time of the class, or when an announcement is made by the Hong Kong Observatory that the Tropical Cyclone Signal No. 8 or above is likely to be hoisted three hours before the scheduled start time of the class, classes will be cancelled.

  • When classes have already started:

    • When Tropical Cyclone Signal No. 8 or above is in force, classes will be suspended immediately. Otherwise, classes shall continue.

    • When Black Rainstorm Signal is in force, classes shall continue.

  • Classes shall resume normal if weather signals for Typhoon 8 or Black Rain are lowered two hours before the scheduled start time of the class.

  • Classes shall all remain on schedule even the AMBER or RED rainstorm signal is in force.

  • When there is any public health crisis announced by the Hong Kong Department of Health, such as the outbreak of SARS (severe acute respiratory syndrome), swine flu or Ebola, classes might be suspended according to situations. Parent or guardian is strictly responsible for notifying us when their children (or their family members who cohabit with them) is diagnosed or suspected of suffering from those high-risk infectious diseases. Sunny Space reserves the right to restrict them from any area of the campus to avoid serious health consequences to other students and members of the academy.

  • Sunny Space will also notify students via phone call or other instant communication means when classes will be cancelled due to severe weather conditions or public health warnings.

  • To compensate for classes that have been cancelled due to above mentioned unexpected situations, corresponding make-up classes will be arranged. Please pay attention to the announcement of the arrangement.

USE OF IMAGES AND VIDEOS

Sunny Space reserves the right to use photographs and/or recordings of students (and parents/guardians, if any) taken during classes or activities for the use of educational, training or promotional purposes. Any objection to such use must be made in writing to Sunny Space.

COPYRIGHT STATEMENT

  • All course notes, course materials and information supplied to students by Sunny Space are for private study purposes only. The copyright of all these materials belongs to Sunny Space and all rights are reserved.

  • The copyright of the photos, videos or audio clips taken during classes belongs to Sunny Space as well.

  • Students/Parents/Guardians agree not to reproduce, distribute or show to any other person, in whole or in part, of the abovementioned materials.

OTHERS

  • Approaching staff/instructors of Sunny Space privately for tutorials/lessons is strictly prohibited.

  • Sunny Space will not be liable in cases where Sunny Space is unable to fulfil any services to which they are contractually bound because of fire, natural disaster, the act of government, failure of suppliers or subcontractors, labour disputes or other reasons that are beyond Sunny Space’s control. Sunny Space will not be liable for loss, damage, or injury to persons or property howsoever caused.

  • Chinese language version of Terms and Conditions is for reference only. In case of disputes, controversies or differences which may arise out of and/or in connection with the interpretation of the Terms and Conditions, the English language version shall prevail. In case of disputes, Sunny Space reserves the right to the final decision.

  • Sunny Space reserves the right to change and/or amend the Terms and Conditions from time to time at its sole discretion.

ONLINE SHOPPING TERMS & CONDITION

  1. The prices and discounts of all goods are subject to the data currently displayed on this website.

  2. All goods are in Hong Kong dollars as the checkout currency unit.

  3. You are required to complete the data on the online billing form for online transactions.

  4. Upon receipt of your order data, the company will make final confirmation and arrange for delivery or self-pick-up as soon as possible in accordance with the availability of the goods.

  5. The Company reserves the right to change the price of the goods without notice, and all orders are subject to the sole discretion of the company and the confirmation of the order on the basis of the supply of the inventory.

  6. Upon completion of the online transaction, we will send the purchase receipt by email to your email address, provided that all orders are subject to final confirmation depending on the availability of the goods concerned.

  7. After confirming the order, if you notice the change of address during the delivery of the goods, the company will reserve the right to charge you additional shipping charges.

  8. All orders are subject to final confirmation depending on the availability of the goods concerned. If the company is unable to provide any goods or services on your order, you will be notified by telephone or email of your request to arrange a refund on or before the delivery date requested by you. The company is required to review the adequacy of the reason for your return of the goods and to retain any right to refuse to request a return application.

  9. In collecting the goods, you must check whether the goods ordered are damaged. If the goods are found to be damaged (including wrong pages or inverted prints, inverted or missing pages, excluding intentional damage), please notify the Customer service Department of the company within 14 days from the date of delivery to arrange for the replacement of the goods.

  10. In addition to the refunds or returns specified in items 8th and 9 above, you shall not be liable for any direct or indirect risks, losses or damages arising out of your use of the site for transactions, and you are solely responsible for your own risks.

  11. The company will make every effort to ensure that the goods are delivered to the address before the delivery date in accordance with the address provided by you, and the company reserves the right to include any refusal to request a refund if, for your reasons, the goods are not successfully dispatched beyond 60 after the delivery date.

  12. The Company reserves the right of final decision in the event of any dispute arising from a refund or return.

  13. The Company shall not be liable or liable for any failure to accurately provide the goods or services required by you due to force majeure (including, but not limited to, natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any circumstances beyond the control of the company).

  14. You must identify the content provided on this website, including, but not limited to: text, archives, music, sound files, photographs, films, designs or advertising content, which are restricted to you online and protected by copyright, trademark, patent or other intellectual property laws. You download content that is protected by intellectual property rights for private or non-commercial use only. You must keep the full content and may not reprint, reproduce, distribute or manufacture works derived from the downloaded content without the prior written consent of the site.

  15. You may not use the contents of this website for illegal purposes. You are solely responsible for the process of transmitting information. This website reserves the right to prohibit any act detrimental to the company and to third parties and illegal acts, but the company, this website, and its employees and directors will not be liable or liable for any action or omission in respect of your online conduct, and you must comply with local and overseas laws and shall not engage in illegal activities, including but not limited to the following:

  16. Activities that infringe on the privacy and reputation of others, such as defamation, slander, harassment, tracing and threats.

  17. Manufacture and dissemination of information that is inappropriate, abusive, defamatory, infringing on others, indecent, immoral or containing illegal elements.

  18. No person or company other than the contracting party for this online purchase has the right to enforce the terms relating to online shopping in accordance with Regulation No. 623 of the laws of the Hong Kong Special Administrative Region, the Contracts (Third party Rights) Ordinance.

  19. These terms and conditions will be construed and governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). You agree to use the Court of Hong Kong as a non-exclusive court.

  20. The application of each part of these terms and conditions is limited to the extent permitted by the law. If any part of these terms is prohibited or unenforceable in any jurisdiction, only prohibited or unenforceable parts shall be annulled in that jurisdiction, but will not invalidate the remainder of these terms or the validity, legality or enforceability of that part in other jurisdictions will not be affected.

  21. The Company reserves the right to amend these Terms and conditions in accordance with its absolute discretion.

  22. In the event of any dispute, the company reserves the right of final decision.

DISCLAIMER

The contents of this website are general information for reference only. While every care has been taken to ensure the information provided on this website is accurate, Sunny Space does not guarantee that all or some parts of the information are accurate in all aspects. Sunny Space accepts no liability or responsibility for any errors or misstatements in, or for any direct or indirect loss or damage arising from the information provided on this website, or on any other websites to which this website is linked. All the contents of this website are subject to change without notice. If you find any problems with the contents, please notify us through email. We will investigate the matter immediately and take suitable action.

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